Frequently Asked Questions

Answer questions your attendees may have about the event, like accessibility and amenities.

• How do I access Basilico?

  Once inside Conrad Singapore Orchard, proceed to Level 2 and follow the signs to Basilico, or ask the hotel staff for assistance.

• What is the dress code?

  The dress code is business casual.

• How to participate as a presenter?

  You can start your application here: https://shippingnetwork.sg/speak.html

• Will there be photography or filming at the event?

  Yes. By attending, you consent to the use of your image for promotional purposes. If you prefer not to be photographed, please notify an organizer upon arrival.

• Does Basilico offer options for guests with dietary preferences or restrictions?

  Yes. Basilico warmly welcomes guests with different dietary preferences and needs, including non-pork, non-beef, vegetarian, vegan, gluten-free, and allergy-friendly options. Our team will be pleased to guide you to suitable alternatives.

• Is there complimentary parking available for this event?

  Complimentary basement parking is available for paying guests attending the Shipping Network Singapore event. Restaurant diners can also enjoy free parking by requesting a coupon from the restaurant staff.

• Are food and drinks included with free passes?

  Free passes include complimentary admission only. Food and drinks are not included, but they can be purchased separately.

• What is the refund policy?

  Attendees can request refunds up to 2 days prior to the event. No-shows or cancellations made after this period will not be refunded.